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Legal Information

Our policies, terms, and legal information to ensure transparency and protect both you and CrypSafe

Privacy Policy

Last updated: January 2025

Information We Collect

  • Personal information (name, email, phone number) when you book consultations or make purchases
  • Payment information processed securely through Stripe and Coinbase Commerce
  • Communication records from WhatsApp and email interactions
  • Device and browser information for website functionality

How We Use Your Information

  • Process orders and deliver products/services
  • Provide customer support and consultation services
  • Send booking confirmations and updates
  • Improve our services and user experience
  • Comply with legal obligations

Data Protection

  • We use industry-standard encryption for all data transmission
  • Payment information is processed by PCI-DSS compliant providers (Stripe, Coinbase Commerce)
  • We never store credit card information on our servers
  • Your data is stored securely and only accessible to authorized personnel

Your Rights

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Contact us at +60 16 773 6549 for any privacy concerns

Questions About Our Policies?

If you have any questions or concerns about our policies, please don't hesitate to contact us.

Business Hours: Monday - Saturday, 10 AM - 8 PM MYT